Remote Support

Enter the provided code below. When prompted, download and run the required file to start the remote session.

Download TeamViewer

Download for the required platform and run, please provide us with your ID and password to start the remote session.

IMPORTANT FOR MAC USERs

After opening the application, please enable the agent (Getscreen.me or TeamViewer) to allow screen recording and mouse/keyboard control.

  1. Go to Settings
  2. Privacy & Security
  3. Screen Recording – agent on
  4. Accessibility – agent on